Customer Service Policies
Email and WhatsApp Communication: a. We will provide customer service via email and WhatsApp. Buyers can contact us with inquiries, product questions, assistance during the purchasing process, and any issues related to their order. b. We will respond to inquiries and customer service requests as quickly as possible, usually within 24 hours, except in exceptional cases or on holidays.
Confidentiality of Communication: a. We will respect the confidentiality of communications with our buyers. We will not disclose personal information or order details to unauthorized third parties.
Privacy Policies and Use of Private Data
Data Collection: a. Our e-commerce store, AngieSchlegel.com, will collect personal information from buyers, such as names, shipping addresses, email addresses, phone numbers, body measurements, and style preferences. This data is collected for the sole purpose of processing orders, personalizing the shopping experience, and providing efficient customer service.
Use of Data: a. The personal data collected will be used exclusively for the purposes mentioned above. We will not share, sell, or rent our buyers' personal information to third parties without your express consent, unless required by law. b. We may use buyers' information in anonymized and aggregated form to conduct analysis and improve our products and services.
Data Security: a. We are committed to protecting the security of our buyers' personal data. We will implement appropriate security measures to prevent unauthorized access, disclosure, or alteration of the personal information collected. b. We will use encryption and secure data storage methods to ensure the confidentiality of this information.
Data Retention: a. We will retain our buyers' personal data for as long as necessary to fulfill the purposes for which it was collected, unless longer retention is required or permitted by law.
Payment methods
Accepted Payment Methods: a. Our e-commerce store AngieSchlegel.com accepts various payment methods, including credit and debit cards, bank transfers, and secure online payment services. Specific details about accepted payment methods will be provided during the checkout process.
Payment Security: a. We are committed to ensuring the security of payments made through our store. We will use industry-standard security measures to protect our buyers' financial information during payment transmission and processing.
These policies are designed to ensure the privacy and security of our buyers' personal data, provide secure payment options, and deliver efficient customer service through multiple communication channels.